A live chat is a real-time method of communication between a web hosting provider's support crew and its clients. It is an efficient way to get some information about the website hosting services or have some issue resolved since you are talking to a live agent. The advantages of using a live chat service rather than calling or opening a trouble ticket are the low possibility of mistakes at the time you exchange info like usernames or domain names, the quicker response time because the communication is real-time as well as the fact that you don't need to stay on the chat all the time - you are able to do something different while the representative examines the issue in question. In addition, you will be able to connect with a live chat room from any kind of computer that is connected to the Internet, avoiding the telephone rates that you will need to pay if you are calling to a different country.

Live Chat Support in Shared Website Hosting

We supply a live chat assistance service for all shared website hosting that we offer and we're able to assist you with almost everything in real time. In case you don't have an account with us yet, we will be able to give you more information about the plans in order to help you to select the most appropriate plan. If you are a current client, we can assist you with any general or billing matter and even with a number of common technical matters, such as an e-mail address setup in a desktop e-mail client. If you are unable to phone us for some reason or you are in a country where we don't have a local phone number, our live chat will be the best way to contact us. Of course, some troubles require additional time to examine and test, so you'll need to open a ticket to our technicians, however, we're able to save you time and assist you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we provide with all of our semi-dedicated servers, you're able to get the answers for any questions you may have or get numerous troubles dealt with quickly. Our service is online every single day, so that you can speak to a representative even on weekends and holidays. In case you're unsure which package would be better for your web sites or if our cutting-edge cloud hosting platform covers some system requirements, you can join our live chat before buying anything. In case you're an existing customer, you will be able to find more info about account settings, billing issues along with various common tech issues you may have, for example when you can't set up an email account in a client on your computer system. Our live chat will save you lots of time regardless where you are or when you contact us.