Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance team is trained to very quickly address all shared website hosting customers’ issues and support demands. Through our ticket system, it is also possible to post your question and a support staff fellow member is going to go back to you in less than maximum 1 hour. In fact, practice has shown that the typical response time is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time needed. Our staff of qualified professionals is going to be on the web for you 24x7x365 to react to all of your queries and to address any situation you will likely have. You also can send us a customer assistance ticket from your Web Hosting Control Panel or send us an e–mail any time. Moreover, on working days, you could ring us or use the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while working on your site within the Control Panel, you can always select the Help key and see your question in the group of content articles that will came up. We have also turned almost all of the content articles into movies. The catalogue of video clips will come up if you click the Videos key located in the top right angle.